Typical problems and the role of a leader at different stages of team member development - situational leadership
Providing instructions and communicating - clarity of communication
Delegating tasks - methods and levels of delegation
Delegating responsibility and authority
Section 3: Leader competences step by step – tasks settlement and providing feedback
How to settle & evaluate tasks - tailoring the way tasks are planned and evaluated, depending on employees development, maturity and readiness
How to deal with challenges in task evaluation - "I didn't know what to do, already, almost done, and other challenges"
Feedback methods - modified and refined SBI, SSC or GOLD
What about employee appreciation
And one step further - how to deal with employees' emotions when there is a limit to forbearance; support or/and demand, employee dismissal
Section 4: Motivation and Communication in the Team
Motivation techniques and how to adapt them to team members
Motivation AWAY FROM and TOWARDS - how to talk - especially in times of change
Individual motivation profile - how to recognise
Communication on a meta-level - how to motivate, encourage and talk to a person focused on curiosity, and how to communicate the same task or change to a person focused on orderliness
