Professional recruitment process aimed at successful selection & positive candidate experience TRAINING AGENDA Section 1: Recruitment tools, i.e. what can we use to maximize the chance of attracting the best employees? Overview of current trends and methods of acquiring candidates Candidate journey – key touchpoints, pain points and effective actions How to design professional candidate experience verified by cNPS and effort score Determination and selection of the most effective candidate search methodologies Section 2: Overview of selection tools, or how to choose the best Candidates? Types of selection tools - when and which to use, their advantages and limitations The most common mistakes in the selection of selection tools and methods - how to avoid them? Recruitment "from under the water", i.e. the ability to examine and notice important, but not always easily available data about the Candidate Assessment Center and Development Center - rules of conduct in accordance with international standards, guidelines and ethical rules Section 3: Conducting interviews with candidates for various positions in practice Types of interviews and an analysis of their usefulness in different contexts, at different positions and at different stages of selection Psychology of communication with the candidate, methods of interviewing, depending on the position Methodology of conducting a behavioral interview - STAR & funnel technique Competence interview – why to apply it and how to know what questions to ask Practical exercises to improve formulating good questions Preparation of a full scenario of questions for the selected position Section 4: Difficult situations in the recruitment and selection process Difficult candidates - how to deal with them? Difficult recruiters - how to deal with them? Difficulties resulting from constant changes in the labour market Section 5: The most common mistakes in the recruitment and selection process – how to avoid them? Psychological cognitive biases and their role in the candidate evaluation process Principles of objective analysis of candidates' competencies "Sale" of a job offer, how to use the language of benefits and adjust communication to the Candidate Section 6: The most important practical issues that are worth taking care of once we have selected the best Candidate How to convince candidates to start working in our company? Offering and negotiating employment conditions Preparation of feedback for decision makers and candidates Section 7: Hiring the right person is the beginning… What else can a professional HR take care of? A broader, comprehensive look at the "employee life cycle in the organization" The recruitment process as an employer tool branding Exit interview – a tool of insight into the organization enabling continuous improvement of recruitment processes
